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Just would like to thank them for taking care of my situation without an appointment. They are truly an honest customer service center. Again I say thank you.
Great work at a fair price.
Best mechanic in Venice. Thanks jim
Just all around wonderful place and amazing people!
Have taken all 3 of my vehicles to Massela’s for various repairs. Last one was to replace the head gasket on my sons car. They are very good at communicating all the options and addressing the specific issue. They are very reasonable and it is so nice to have found a reliable and trustworthy mechanic!
Excellent service and friendly staff.
Totally satisfied with their excellent customer service, courteous and helpful attitude to making sure I was taken care of. Price for repairs came in under estimate. Highly recommend them. Doubt you'll find a more professional bunch. It's good to find a shop that you can trust.
As an out of town customer with a punctured tire, most people I knew here told me that no one here fixes tires, be prepared to buy new. As I called around to the big name chains, I found that to be true. Then a review for Masella's caught my eye, as someone talked about their own punctured tire story and how Masella's fixed it. So I called and Jim Masella could not have been nicer! He got me in the next day and they fixed the tire for a more than reasonable amount. He did, however, note that my tires were in poor condition (a fact that I was not aware of) and that I should think about replacing them. He had already priced out new ones and had put the quote on my receipt, but no pressure. I am not used to this at all! I called later with the go ahead and by the end of the week I had 4 nice, new tires. I wish Masella's would open a location in Raleigh, NC!
This is by far, the highest quality and most honest car repair shop for three decades!!! All great people:)
A friend referred me and I am very happy! They went above and beyond to do what was needed. I needed them to check the air conditioning and while there I had them change the oil They were efficient, text me a report while there and went over it with me. They did not make me fix things that were not needed!!! So happy with their service and professionalism!
I will not take my car anywhere else. They are simply the best.
Excellent, as always. Affordable, honest, thorough, and quick. Previously tried some "top rated" repair shops, and had bad experiences (dishonest, extended wait times, shoddy work). Masellas is the only place we go, and recommend them repeatedly.
Called on Friday got me in on Monday. They do good work and are very professional. My family and I will use them again.
My list was a very long list
front wheel bearings
everything was repaired in a most timely manner what a great experience
I know were my vehicles will be repaired in the future
MASELLA'S AUTO REPAIR
great job well-done
price tag for everything $460.00
thanks to a neighbor Nick for the business card
didn't have to google it he gave them 5 stars
They tell the truth. It is a pleasure having them work on our auto.
We’ve been taking our vehicles here for about a year. Always grateful for the friendly service and trustworthy work they provide. Thanks, team!
First time here... It was a last minute change of plans to come here. They took care of my all my needs fairly, quickly and sincerely Very pleased.
We purchased a used car and they ran a safety check and service on it for us. Very detailed and understandable email report with call to review all recommendations. No pressure, a lot of education and knowledge to help make the plan for addressing the issues. Service was outstanding!
WOW. MONEY SAVED. You have found your new mechanic. Can we talk about HONESTY and PROFESSIONALISM?! The mechanic I have been going to for YEARS quoted me over $1,000 for repairs. I don't like to switch around because I am loyal to good places when I find them, but with a price tag like that I had to shop around. Masella's came HIGHLY recommended and so that is where I went. Not ONLY did they do a brilliant job with the repair, but it cost me $200, instead of the $1,020, $1,300, $1,150 at the other places that quoted me! Never in my life have I gone into a mechanic and said "I need XYZ" and they said "let me take a look and make sure that you need all that". I LOVE these guys and they have earned a new loyal customer. I'll be sure to tell all of my friends and family. I am very comfortable sending my mom here, knowing they will take GREAT care of her. WOW WOW WOW.